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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for James Cook Hotel Grand Chancellor

Desk, laptop workspace, blackout curtains, iron/ironing board
Buffet
Exterior
Concierge desk
Executive Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$119
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(145 reviews)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(109 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(98 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Courtenay Place - 14 min walk - 1.3 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Mojo Old Bank - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast, dinner and light fare at the two on-site restaurants. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • A porter/bellboy, smoke-free property and tour/ticket information
  • Luggage storage, wedding services and a TV in reception
  • Guest reviews give top marks for the breakfast, convenient parking and central location
Room features
All 269 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Showers, free toiletries and hairdryers
  • Wardrobes/cupboards, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 20 July 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 27 July 2025 start from AU$119.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self-parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Checkout is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

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James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 751 out of 1513 reviews
Rating 8 - Good. 514 out of 1513 reviews
Rating 6 - Okay. 149 out of 1513 reviews
Rating 4 - Poor. 64 out of 1513 reviews
Rating 2 - Terrible. 35 out of 1513 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Rooms must have been refurbed since last stay some time ago, nice rooms and perfect for our stay. Walkable and parking, makes it a great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff checked us in early and were very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Bobbi-Jo

Liked: Cleanliness, amenities, property conditions & facilities
Central location, good facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Will definitely go back
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in. Front of house staff were friendly and polite.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Great location for what we needed. Junior Suite was spacious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy to lambton quay via elevator, check in was super quick! Buffet breakfast delicious
Stayed 1 night in Jul 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to our event location, an easy walk.
Stayed 1 night in Jun 2025

10/10 Excellent

kapene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late but they made accommodations for me which was excellent and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Great stay,room had a refurbishment so was lovely and ss usual excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Merle and Grant

Liked: Cleanliness, amenities, property conditions & facilities
The location is so central, parked out car and walked to where we wanted to go.
Stayed 2 nights in Jun 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at James cook Hotel. My family really enjoyed it. 👍
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff for ensuring our stay was an enjoyable one.
Stayed 2 nights in May 2025

10/10 Excellent

fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the city
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfectly located in Wellington CBD. We always stay here and highly rate it. The staff are friendly and helpful, as stated, perfect location and very clean and quiet. The price to stay is reasonable.
Stayed 2 nights in May 2025

8/10 Good

Becks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoed our stay as always so accessible
Stayed 1 night in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location excellent for a Wellington visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable bed and excellent shower.
Stayed 3 nights in Apr 2025

8/10 Good

Carrina

Liked: Cleanliness, amenities, property conditions & facilities
Good value, enjoyed our stay and liked the 'eco servicing' option. Glad to get free parking via expedia.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in heart of town, lots of options to eat, and close to key events like Sky Stadium, Te Papa and also Cable Car as well. Good stay.
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Apr 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
Parking was hard work
Stayed 1 night in Jul 2025

10/10 Excellent

creina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to commute and get around. Staff friendly and room was clean
Stayed 1 night in May 2025